Customer satisfaction is the key metric that most businesses are aiming towards, especially for an e-commerce company. This metric is crucial. Thanks to the pandemic though, not just e-commerce players, most industries need to focus on delivering products undamaged and on-time. For this purpose, it is also crucial to choose the right trucking company to partner with.

Why does it matter to choose the right trucking partner?

Many businesses, especially SMEs, look at the quote as the primary metric when choosing a trucking company to partner with. While it’s important to have the right offer price or quote, companies often cannot look deeper at what they’re getting for that quote. All this might lead to a mismatch between the trucking services and the businesses needing them. For example, a perishable goods manufacturer needs to ensure cold storage as a key aspect of all of their trucking needs. If their trucking partner cannot manage effective cold storage solutions, the business might suffer losses.

Strategic freight delivery is fundamental to accomplishing achievement in lots of industries, international and domestic. Companies can’t compromise with locating the proper trucking business enterprise to move their shipment. With deliveries to make and closing dates to meet, businesses need trustworthy transportation companions to get the activity accomplished appropriately.

It pays off to ensure that manufacturers and shippers choose the right people to trust with their products and freight. By doing so, they will have a trucking partner that is not only affordable but also provides the services needed to ensure that their cargo arrives at the destination on time, intact.

So, how does one choose the right trucking company for different business purposes and goals? There are many factors to consider.

Factors to consider when choosing the right trucking company:

1.   Time in business and service readiness

Shippers and manufacturers need to opt for a trucking company that can handle all aspects of the shipping process themselves. For this, manufacturers and shippers can depend on a trucking company that has been in business for some time. While new companies are still finding their feet, these established trucking partners can help shippers and manufacturers figure out just the right trucking solutions they’ll need.

Finding the right trucking company also depends on the type of cargo one wants to ship. The deciding factors in picking the transport needed to opt for are many, including areas like size, weight, shape, quality of cargo, and more. So businesses need to look for a trucking company with relevant experience. These trucking partners will help businesses figure out what’s best for their needs.

For the best solutions, look at trucking companies that incorporate logistics and warehousing facilities as well!

2.   Equipment readiness

Before picking a trucking partner, one needs to check the quality of human resources and equipment they can provide. There are different trucking options available for various businesses.

For example, many companies prefer to use palletized cargo because it is quick to load and fix. But with the palletized option, a company must have access to a forklift or similar device. Otherwise, the company cannot load goods onto vehicles. Other companies prefer bulk cargo. Loose cargo can fit in a truck easily because they are stackable. However, this requires a lot of human resources because it has to be loaded manually. If one’s trucking partner has a smaller staff, one may need to pay an additional fee to cover the time it takes for everyone to load. So businesses need to make sure their trucking partner can meet the changing business needs, regardless of whether you need equipment or labor.

3.   Flexibility with routes, freight, and vehicles

Cargo movement is a delicate process, especially when moving valuable or volatile and fragile items. Experienced drivers and equipment operators are required. In addition, the equipment itself must be robust and reliable. So when picking a trucking company, businesses need to make sure that it operates new, updated, high-quality trucks.

With any trucking company, it’s imperative to determine whether their trade routes work for you and how much flexibility they offer. This factor is essential to creating a successful long-term partnership.

For reliable trucking services, shippers and manufacturers need a trucking company with versatility, experience, and commitment to results. One of Inc 5000’s list of fastest-growing companies in North America, TeamGillson, can help you with all your trucking needs. Some services provided by Gillson Trucking include:

• Warehousing
• Dry vans
• Reefers for refrigerated freight
• Expedited (freight for quick delivery)

Contact Gillson now to learn more about their services or to get a quote.